Say Yes in a Negotiation

How to Say Yes in a Negotiation Lots of negotiation texts make a lot of the concept of being able to disagree without being disagreeable. Given significantly less attention is the concept of been able to agree without being disagreeable or how to say yes in a negotiation. In this post I’m going to review […]

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Life Saving Negotiation: A Case Study

Highly persuasive negotiation techniques that allow you to continue the conversation while looking for an agreement are important in a myriad of circumstances. One of the most obvious examples of when highly persuasive techniques are important are when you undertake a life saving negotiation. In his book Don’t Split The Difference Chris Voss teaches negotiation […]

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Language Impacts Negotiations

Language Impacts Negotiations Negotiation is about communication. Recently Facebook bots that were designed to learn how to negotiate were allowed to interact with each other in order to learn how to negotiate. For the full story have a look at this article. It got me thinking about the importance of the fluid nature of language […]

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Mutualizing Conflict Resolution in Critical Care

Mutualizing, Conflict Resolution & Critical Care There I was on my weekend off at a dinner party talking with some people telling stories over a beer, when the best example of mutualizing to resolve a conflict was laid at my feet for the taking. Mutualizing is when you find a common interest shared by parties […]

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Alternative Dispute Resolution | What it is & How it Helps

Alternative Dispute Resolution vs Dispute Resolution There is some debate right now about whether the term dispute resolution or alternative dispute resolution is the proper name for Arbitration, Mediation and other options that are not litigation. The folks who want to keep alternative in the name see the traditional dispute resolution mechanism as being litigation […]

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BATNA Defined

If you’re like me you may be uncomfortable negotiating for something that you don’t know much about. I run into this discomfort every time something goes wrong with my car. I am decidedly not a car guy. I don’t know the difference between a crankshaft and a camshaft, so I am understandably concerned when I […]

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Become a Better Negotiator

Become a Better Negotiator With Just 1 Question! What if I told you there is one question that just by asking it and listening to the answer would make you become a better negotiator? New and inexperienced negotiators assume that the most important question in a negotiation is: What’s in it for me. That’s a […]

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Trump vs Times

I spend a good portion of my time telling people about how mediation is a good option for resolving nearly all conflicts. I know you are asking when is mediation a bad idea? Is mediation ever a bad idea? Like all good rules there are some exceptions. Rarely mediation can be a waste of time. […]

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