World Voice Day! Use Your Voice in Negotiation

It’s world voice day. A day where your friendly neighbourhood otolaryngologist wants to raise awareness about the importance of voice and getting help if you develop voice issues. There is no question that your voice is important to what and how you communicate during a negotiation, but have you thought about the importance of vocalics […]

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Controlling Your Emotions While Negotiating

Emotions While Negotiating Emotions are an essential part of any negotiation. Framing interests in a way that avoids negative emotions and promotes positive emotions in your other is important work. This post is not about those emotions. This post is about recognizing and dealing with your emotions while negotiating. To paraphrase William Ury, the greatest […]

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Mediation Supports Employee Mental Health

The emotional wellness of work is a big concern for employers and employees. Mediation can support many of the factors that experts say make workplaces psychologically safe. The Canadian Standards Association released a national standard on psychological health and safety in the workplace. This post explores how mediation supports employee mental health using the national […]

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Empathy in Negotiations

Empathy while negotiating is essential to maximizing value and closing deals. Empathy is the act of understanding the emotions of the other negotiators. Negotiators are People First In Getting to Yes Fisher and Ury observed that negotiators are people first and encouraged you to separate the people from the problem. They taught that it was […]

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Define ZOPA: Zone of Potential Agreement

This article will define ZOPA and help you understand ZOPA in negotiations. After reading it you will know what ZOPA is, why ZOPA matters, and how ZOPA can be expanded and probed. At the end of the post, you will find a few more examples of determining a ZOPA.  Define ZOPA ZOPA is an acronym […]

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Mediation Dos and Don’ts | What you need to know

Mediation Dos and Don’ts Going into a mediation can be stressful. That stress is amplified if you are unrepresented. This infographic provides a mediation cheat sheet full of mediation dos and don’ts. If you follow this advice you have a much better chance of getting to a deal. Mediation Dos and Don’ts: Do Stay at […]

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How to Participate in a Zoom Mediation – An Illustrated Guide

So you have been invited to participate in a zoom mediation or arbitration, but you’re not sure how the software works or you are feeling uneasy about participating online. This guide covers how to participate in a Zoom Mediation. Getting Started with Zoom Mediation Whether you are a party, a lawyer or a witness your […]

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Online Group Facilitation Can Ease Your Journey Back to the Workplace

Can online group facilitation ease your employees return to work? There is no question that covid-19 has impacted employers across Ontario, across Canada, and across the world. As governments lift restrictions on who can be at work and workplaces begin to reopen, it is natural for employees to feel concerned about their personal safety. An […]

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Wakely Mediation Now Offers Online Mediation Services

Wakely Mediation Now Offers Online Mediation Services In order to better serve clients and potential clients during the Covid 19 Pandemic, Wakely Mediation will now be offering online mediation services. Since inception Wakely Mediation has operated in a paperless preferred paradigm. Offering virtual mediation services via secure video teleconference is the next step in technological […]

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Reactive Devaluation

Reactive Devaluation: Your Money is No Good Here Reactive devaluation occurs in a negotiation when a party receiving an offer doesn’t trust the party making an offer and they evaluate the offer through the lens of distrust. In this post you will learn what reactive devaluation is, how to avoid doing it and what to […]

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