Can't the manager just sort it out?Managers are great at solving problems. They have the power and the experience to identify and address many different types of workplace problems. Interpersonal problems can have many layers and a manager's position of authority over the people involved can sometimes make it even harder to get the people to speak candidly about the problem before them. Employment mediation offers employees a neutral outside party to listen and facilitate a conversation between employees. The goal of employment mediation is to get your team working at optimal capacity.
But Will Employment Mediation Work for my Team?Employment mediations can be powerful experiences for the participants. In many cases the problem has been festering and causing stress for a long time and participants are happy to try and move on. If you have a workplace interpersonal problem that is taxing your operation, contact us for a confidential intake assessment to see if Wakely Mediation can help you.
Highly persuasive negotiation techniques that allow you to continue the conversation while looking for an agreement are important in a myriad of circumstances. One of the most obvious examples of when highly persuasive techniques are important are when you undertake a life saving negotiation. In his book Don’t Split The Difference Chris Voss teaches negotiation […]
This is the long over due second of a three part series on the spectrum of mediation. If you missed it, check out part one on evaluative mediation.The spectrum of mediation hosts three main types or styles of mediation. They flow from the most direction and influence from the mediator to the least. These styles […]
I was asked by a client where their mediation should be performed. It got me thinking that I should probably share what goes into the decision about mediation location. For me it’s pretty much an even split on the question of who books the location for a mediation. Sometimes it’s the parties and other times […]
Mediator Codes of Conduct Canada Mediators in Ontario are not regulated by legislation. However, all three professional organizations for mediators require members to abide by mediator codes of conduct. Two of the organizations, Ontario Association of Family Mediators (OAFM) and Family Dispute Resolution Institute of Ontario (FDRIO), set standards and codes of practice for family […]
Language Impacts Negotiations Negotiation is about communication. Recently Facebook bots that were designed to learn how to negotiate were allowed to interact with each other in order to learn how to negotiate. For the full story have a look at this article. It got me thinking about the importance of the fluid nature of language […]
In this post I thought I would cover the basics of how to book a mediator and how to suggest mediation to the other party. The bulk of this article will deal with the mediation of conflicts that would otherwise end in litigation (Employment and Grievance Mediation). How to Book a Mediator When it comes […]
What is a Professional Mediator? Professional services advertisements often include statements akin to “come to the professionals”. The first time I ever heard an ad like this was for laser eye surgery. It left me wondering if people getting amateur laser eye surgery was a big problem. It isn’t. Medicine has regulatory bodies to ensure […]
Do you have a number of unresolved grievances? Are you wondering what you can do about them? Does the thought of dealing with grievances make you shudder? Elaine Newman discusses the trouble each side may have in dealing with grievances. She notes management falls victim to the 3 Ds Duck dealing with a question Defer […]
How Do You Define Mediator? The question of how you define mediator and how you define mediation certainly have related answers. In its simplest form the definition of mediator is a person who mediates. That is neither a satisfying or useful answer to the question. First we have a turn our minds to the process […]
Mutualizing, Conflict Resolution & Critical Care There I was on my weekend off at a dinner party talking with some people telling stories over a beer, when the best example of mutualizing to resolve a conflict was laid at my feet for the taking. Mutualizing is when you find a common interest shared by parties […]