Language Impacts Negotiations
Language Impacts Negotiations Negotiation is about communication. Recently Facebook bots that were designed to learn how to negotiate were allowed to interact with each other in order to learn how to negotiate. For the full story have a look at this article. It got me thinking about the importance of the fluid nature of language […]
How to Book a Mediator
In this post I thought I would cover the basics of how to book a mediator and how to suggest mediation to the other party. The bulk of this article will deal with the mediation of conflicts that would otherwise end in litigation (Employment and Grievance Mediation). How to Book a Mediator When it comes […]
How to Find a Professional Mediator
What is a Professional Mediator? Professional services advertisements often include statements akin to “come to the professionals”. The first time I ever heard an ad like this was for laser eye surgery. It left me wondering if people getting amateur laser eye surgery was a big problem. It isn’t. Medicine has regulatory bodies to ensure […]
Dealing With Grievances
Do you have a number of unresolved grievances? Are you wondering what you can do about them? Does the thought of dealing with grievances make you shudder? Elaine Newman discusses the trouble each side may have in dealing with grievances. She notes management falls victim to the 3 Ds Duck dealing with a question Defer […]
Define Mediator | Mediator Defined
How Do You Define Mediator? The question of how you define mediator and how you define mediation certainly have related answers. In its simplest form the definition of mediator is a person who mediates. That is neither a satisfying or useful answer to the question. First we have a turn our minds to the process […]
Mutualizing Conflict Resolution in Critical Care
Mutualizing, Conflict Resolution & Critical Care There I was on my weekend off at a dinner party talking with some people telling stories over a beer, when the best example of mutualizing to resolve a conflict was laid at my feet for the taking. Mutualizing is when you find a common interest shared by parties […]
Alternative Dispute Resolution | What it is & How it Helps
Alternative Dispute Resolution vs Dispute Resolution There is some debate right now about whether the term dispute resolution or alternative dispute resolution is the proper name for Arbitration, Mediation and other options that are not litigation. The folks who want to keep alternative in the name see the traditional dispute resolution mechanism as being litigation […]
BATNA Defined
If you’re like me you may be uncomfortable negotiating for something that you don’t know much about. I run into this discomfort every time something goes wrong with my car. I am decidedly not a car guy. I don’t know the difference between a crankshaft and a camshaft, so I am understandably concerned when I […]
17 Camels | How Others Help Resolve Conflict
In this TED talk negotiation guru William Ury talks about the secret to peace and how others help resolve conflict. Click Here to open video in new window 17 Camels He starts with the story of three brothers who were willed 17 camels. The first brother was given half the camels, the second brother was […]
Mediation Dos and Don’ts | What you need to know
Mediation Dos and Don’ts Going into a mediation can be stressful. That stress is amplified if you are unrepresented. This infographic provides a mediation cheat sheet full of mediation dos and don’ts. If you follow this advice you have a much better chance of getting to a deal. Mediation Dos and Don’ts: Do Stay at […]